This is a question I am often asked. First try to stay away from email and phone consults. I know we all watch the hours fade throughout the day and feel as if there is not enough of them. However, if you have a face to face sit down with the vendor, you will see in person what you will be paying for. So many today are pushing for contracts to be signed via email. If you were buying a car would you sign papers without first test driving it? This way you will get to feel, try on, taste, or inspect whatever you are buying or renting.

So you've sat down and had your consult. Ask yourself a couple questions. Do I absolutely love what they are offering? Will this provide the theme I am trying to acheive? Will my guests be taken back by what they experience? If you answered yes to these questions, then you are probably safe to proceed with the contract and deposit. Make sure you leave with a copy and that you have read it over before signing. Also check to see if they have general liability insurance. This is extremely important in event rentals.

Beware of "to good to be true" prices. Remember most of the time you pay for quality service and product. If you come across a vendor that is extremely lower compared to others, chances are there are some major reasons that they were forced to lower the price. Investigate them. Ask for referrals and see what others have to say about them. You can even check with some other vendors you may be using to get their opinion.

I hope the information I have provided, gives some guidance to those who are unsure.

I hope you event is Exceptional!!

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I agree with your statement that we are always in a time crunch and trying to save time. But as you say, email consults are not always the best thing for the client. If I am unable to meet face to face with a client for a complete consult, I will offer her a sample bin of the items she is contemplating renting, so she can look them over, try them out at her leisure.
Since going into the rental business I have had 100% success rate with my "sample loaning". All items have been returned to me unharmed, and every "sample loaning" led to a booking. Most of the brides who took advantage of this were from out of town, only home for the weekends and wanting to get as much done as they could in a short time.
Also, could you expand more on your comment about event rentals and general liability insurance? Why specifically rentals over any other vendor?
Thanks

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