Hello All,
At what point after a wedding do you stop acting as planner/coordinator and have a bride handle all outstanding items on her own?
I'm in a situation where I faxed a vendor the bride's credit card information 3 weeks before the wedding. Five days before the wedding they called to tell me that they lost the fax and never charged the card for the deposit, so I gave them the card info a second time.
Five days after the wedding they sent me an invoice and called to tell me that they were trying to charge the card (for the first time, they still never charged it for a deposit) and it is being denied. At this point, the bride was on a 2 week honeymoon and I could not contact her for another card. Also, they charged the bride incorrectly and I am now arguing this with them.
Should I hand all of this over to the bride and say I'm done? What would you do?
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